Frequently Asked Questions
Please read our FAQ before sending us a message.
In compliance with Canadian tobacco laws, any orders with us must be received in-person and with a valid government-issued photo ID proving that you are above the age of majority in your province or territory. This applies to ALL of the products we sell, including accessories, batteries and e-juice with 0mg of nicotine.
For orders of $25 or greater (before tax), Shipping is FREE!
For all other orders, shipping starts at a Flat Rate of just $12.50, depending on your location. (including Proof of Age service)
Parcels are shipped by Canada Post from Moncton, New Brunswick or Charlottetown, Prince Edward Island by Expedited Parcel. They are typically received within 2 to 7 business days (when items are in stock), depending on your location. Shipped items come with a tracking number that will be emailed to you once the courier has scanned your parcel.
Vaperguru.ca offers local delivery to a limited amount of postal zones in a 30 KM radius of the Charlottetown area.
You must place your order before 12:00 AM, be in an eligible delivery zone, and choose Local Delivery as your shipping option. The service costs are FREE on orders of $25 and above on orders under $25. the service charge is $8.
Deliveries take place every day except for Sundays and holidays. Deliveries will arrive to you between 12:00 PM – 9:00 PM.
You must present your ID to the driver showing that you are 21 years of age or older. Failure to do so will result in a failed delivery and an additional $15.00 to re-attempt delivery on a future day.
(Local delivery times are not guaranteed.)
Legal Smoking Age in the Provinces and Territories of Canada
- Alberta – 18
- British Columbia – 19
- Manitoba – 18
- New Brunswick – 19
- Newfoundland and Labrador – 19
- Northwest Territories – 18
- Nova Scotia – 19
- Nunavut – 18
- Ontario – 19
- Prince Edward Island – 21
- Quebec – 18
- Saskatchewan – 18
- Yukon Territory – 18
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